Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, [email protected], may collect from you, and how it is used. By using our website, https://rbgelectricalhtx.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of internet browser you are using, operating system, what brought you to our website, as well as which pages you have accessed.

Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in such communications.

We may contact you via email in the future to tell you about service updates, new offerings, or changes to this privacy policy.

Information Use

We use the collected information primarily for internal purposes, including:

Providing, maintaining, and improving our services
Responding to inquiries and service requests
Scheduling appointments or service visits
Providing customer support
Sending service-related communications

SMS / Text Messaging

If you provide your mobile phone number through our website contact forms, booking forms, or other communication channels, you may receive SMS/text messages from [email protected] related to:

Your service inquiry or request
Scheduling confirmations and appointment reminders
Project updates or service follow-ups
Review or feedback requests after service completion

Message frequency: Message frequency varies based on your requests and active services.

Opt-out: You may opt out of SMS/text messages at any time by replying STOP to any message we send.

Help: For help, reply HELP or contact us at (832) 291-4433.

Message and data rates may apply depending on your mobile carrier and plan.

We do not use SMS/text messaging for unrelated or broad promotional marketing. We do not sell, rent, or share your phone number with third parties for marketing purposes.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once it is received.

If sensitive information (such as payment information) is collected, it is encrypted and transmitted securely. You can verify this by looking for a closed lock icon in your browser or “https” in the website address.

Access to personally identifiable information is limited to employees or contractors who need it to perform a specific job (such as billing or customer service). All systems storing personal information are maintained in a secure environment.

Cookies

We use cookies on this website to improve user experience and site functionality. Cookies help us recognize repeat visitors and understand how users interact with our site. Cookies are not linked to personally identifiable information.

You may disable cookies through your browser settings if you prefer.

Information Sharing

We do not sell, rent, or otherwise provide the information we collect — including phone numbers — to third parties for direct or indirect mass email or SMS marketing.

We may disclose personal information only when required to do so by law or when we believe in good faith that disclosure is necessary to:

Comply with legal obligations or lawful requests
Protect and defend our rights or property
Prevent misuse or unlawful activity

Public Information Disclaimer

Any personal information you voluntarily disclose online (for example, through email, reviews, or public forms) may be collected and used by others. You are responsible for maintaining the confidentiality of your personal information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

Surveys & Promotions

From time to time, we may request information through surveys or promotions. Participation is voluntary. Information collected may include contact or demographic details and will be used only for the stated purpose of the survey or promotion.

Consent

By using this website, you consent to the collection and use of information as described in this Privacy Policy. Any updates to this policy will be posted on this page. We encourage you to review this policy periodically.